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Porville — Fresh Cut, Pure StandardsPORVILLEFresh Cut Pure Standards

Privacy Policy

Last Updated: June 2026

Porville ("we", "our", or "us") respects your privacy. This policy explains what information we collect when you use our website, place an order, or contact us, and how that information is used and protected.

1. Information We Collect

Porville may collect the following information to fulfil your orders and provide support:

  • Customer name and mobile number
  • Email address
  • Delivery address and location details
  • Order details, cart items, and delivery preferences
  • Payment status (success/failure), and delivery details

If you sign in with Google, we receive your name, email, and profile image from the authentication provider.

2. How We Use Your Information

Information is used only for legitimate business purposes, including:

  • Order processing and delivery
  • Customer support and complaint handling
  • Account management and order history
  • Offers, updates, and communication about your orders
  • Service improvement and fraud prevention

3. Payments

Payment details are processed securely through Razorpay or the applicable payment gateway. Porville does not store your sensitive card, UPI, or banking credentials on its own servers. Payment security is governed by the payment gateway's own systems and policies.

4. Data Sharing

We do not sell your personal data. Customer data may be shared only with the parties required to complete and support your order:

  • Delivery partners, to deliver your order
  • Payment gateway (Razorpay), to process and verify payments
  • Porville support / admin team, to manage orders and resolve issues
  • Legal or government authorities, where required by applicable law

5. Data Retention and Security

We retain order and account information for as long as needed to provide the service, comply with legal obligations, and resolve disputes. We apply reasonable measures to protect your data, though no method of transmission over the internet is fully secure.

6. Contact Us

For any privacy-related questions or requests, you can reach Porville at: